Turbotax Support Contact Us Page 2020

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turbotax lena

All of them repeatedly use “free” throughout…you know, to emphasize the freeness of TurboTax Free 2019. Elsewhere, TurboTax also has a Live edition where you can speak to a tax expert in real-time. That especially comes in handy when a woman named Lena wants to avoid interacting with a tech bro named Chad. The fact that Chad and Stacy are names used in the commercial also doesn’t seem like an accident. OK, but this is actually really important for a lot of families to have. I, for one, am terrified of doing taxes, but I also don’t have a family, so, this makes it easier for me. But when you’re exhausted and struggling to keep your head on straight at home with kids and cooking and cleaning and working for yourself, being able to simply hand off your taxes virtually , and not in person, is worth it.

Here’s where you will download/upload any documents needed for identification, signature, or supplementary info related to your tax return. Once you’ve set up your profile and authorized TurboTax Live, it’s time to connect with an expert.

Whether you’re filing from a mobile phone (iOS/Android), tablet (iOS/Android) or computer, you can seamlessly start, stop and continue your taxes across devices. If you get a larger refund or smaller tax due from another tax preparation method, you will receive a refund of the TurboTax purchase price. Once you connect to a TurboTax expert, they will be your dedicated representative from start to finish. You can chat with them as many times as you need to – on your own time.

turbotax lena

Service, experience levels, hours of operation and availability vary and are subject to restriction and change without notice. See turbotax.com for full terms and conditions. Not available for TurboTax Business customers. If you’re looking for a cost-friendly online tax filing software, TaxSlayer doesn’t disappoint. It’s possible to file both your state and federal return for free and the paid versions are priced lower than some of TaxSlayer’s main competitors. In fact, TaxSlayer offers highly affordable pricing for filers with basic and more complicated returns. EY TaxChat will be open for enrollment in early January 2021 and available through fall 2021.

Want To Save Time And Money?

Cost of filing state with complex federal return. While this may seem like a lot to digest, our EY tax professionals remain up to date on tax developments and apply that knowledge when preparing your tax returns. Do you own, sell or mine virtual currencies?

  • Here’s where you will download/upload any documents needed for identification, signature, or supplementary info related to your tax return.
  • Jim is wrong unless he’s only talking about online versions.
  • When it’s time to file your tax returns, be on the lookout for a Form 1099-G, which reports the amount of unemployment benefits you received during the year.
  • OK, but this is actually really important for a lot of families to have.
  • EY is a global leader in assurance, consulting, strategy and transactions, and tax services.
  • Your tax return preparer will need a copy to report it as income on your tax returns.

TaxSlayer.com’s “Free” products are excluded from this guarantee. Furthermore, our Maximum Refund Guarantee is based on the schedules and forms supported by TaxSlayer.com. Click here to learn how to notify TaxSlayer if you feel like you are entitled to a refund. We make switching easy — we’ll autofill your income, wages, and more when you upload a prior year return and import your W-2. You can file confidently with our always up-to-date calculations and 100% accuracy guarantee. Comparison pricing and features of other online tax products were obtained directly from the TurboTax®, H&R Block®, TaxAct®, Jackson Hewitt®, and Liberty Tax® websites on March 1, 2021. Filing with all forms, including self-employed.

New! Let A Dedicated Tax Expert Take Taxes Off Your Plate

They don’t have a deluxe/premium paid version, it’s 100% free with no upsells. We’ve partnered with TurboTax to offer up to $20 off all their online federal products. Free Edition is still free, Deluxe falls to just $30, Premier is only $55, and Self-Employed costs just $70. This offer expires February 28th and you don’t need a promo code, just click on a link to TurboTax from WalletHacks.com and you should see the promotion applied. If you want, you can click this link now to activate the promotion (even if you don’t end up filing your taxes with TurboTax). Whether you’re self-employed or a regular tax paying individual, TurboTax Live Full Service has real experts to help understand your unique tax situation – getting your maximum refund, guaranteed.

To get started, create an account either at or by using the mobile app, which is available for download from the Apple App or Google Play stores. How will I know the cost to prepare my return? During the registration process, you will be prompted to answer some questions about your 2020 tax year. For example, did you have a mortgage or dependents, or did you have investment income? Based on your answers to these questions, EY TaxChat gives you a fixed-fee quote for preparing your taxes. Please note that this quote may change if we learn that your returns involve additional complexity or filings. I pre-registered for 2020 TaxChat services — Where will I find my 10% discount?

My discovery call with the TurboTax expert was quick and efficient; in less than 10 minutes, she collected some necessary personal information, and from there, the remainder of our communication took place over online chat . TaxSlayer.com Classic includes Live Phone Support. In addition, you can contact TaxSlayer Support specialists by email about any questions you may have. TaxSlayer.com’s Knowledge Center also provides you with valuable tax knowledge and troubleshooting tips.

What are the advantages of using EY TaxChat? EY TaxChat makes filing personal taxes simpler, faster and more reliable. You don’t have to make an appointment, mail paper documents or understand complicated tax software.

Your 2020 Tax Return: A Little Lift From Turbotax

You want to safeguard your tax return, just in case. In the event of an IRS audit, TaxSlayer will help you resolve the matter as quickly as possible. All prices here, and on all outward facing TaxSlayer.com sites, are subject to change at any time without notice. Price is determined at the time of print and/or e-file. Published prices are meant only as a guide and are not a guarantee.

turbotax lena

People who need advanced tax software, which can run $100 or more elsewhere, can especially benefit from the price difference, particularly when adding a state return. We’ll guide you through the entire filing process to help you file quickly and maximize your refund. Everyone gets free, unlimited phone and email support. And if you need more help, we have you covered from Ask a Tax Pro to Audit Defense.

Do You Need To File A Tax Return?

Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. One of his favorite tools (here’s my treasure chest of tools,, everything I use) is Personal Capital, which enables him to manage his finances in just 15-minutes each month. They also offer financial planning, such as a Retirement Planning Tool that can tell you if you’re on track to retire when you want. If you happen to need a form that isn’t covered by Credit Karma Tax, then you won’t be able to file with them.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.

Select the Learn More links or the Helpful Page topics for on screen assistance. You can also enter key words to search additional articles. Offer may change or end at any time without notice. TaxSlayer guarantees 100% accurate calculations or we will reimburse you any federal and/or state penalties and interest charges. We guarantee you will receive the maximum refund you are entitled or we will refund you the applicable TaxSlayer purchase price paid. By using this site you acknowledge and agree that TaxSlayer provides listing prices only as a guide.

The cost then is $129.99, which does not change – no matter how complicated your tax situation is. Account executives, customer relationship management, and other personnel are not licensed service providers. Such personnel may assist in providing a description of products and services offered and may arrange for specific advice to be provided through consultation with appropriately licensed and registered individuals. These staff members cannot provide personalized accounting, legal, business structure, or other tax advice. Stuck on your tax return and need technical advice within the program? That’s no problem with our complimentary email and live phone support! A professional support agent will assist you in finding a solution to your question.

For those with investments in real estate, virtual currencies or partnerships, we will calculate income or losses and file the supplemental forms required. From savings accounts, to a diversified portfolio of stocks, bonds and mutual funds, these holdings generate varying types of investment income, each with distinct tax rates. With EY TaxChat, you’ll have access to a dedicated and experienced tax professional. Text is available under the Creative Commons Attribution-ShareAlike License; additional terms may apply. By using this site, you agree to the Terms of Use and Privacy Policy.

As I didn’t know how the changes would impact my no refund, no taxes status held for the past 8 years, I was glad to have more information and understanding for 2018 and beyond in order to plan accordingly. I went back into my Credit Karma account, did the review several times but nothing changed. My federal and state forms were efliled and accepted in less than 2 hours. H&R Block has been doing taxes since 1955 and has 60,000 tax pros with an average of 10 years of experience. With their many service levels from complete DIY to online assist to fully in-person with a tax pro, you can be sure you are getting exactly what you need without overpaying. FreeTaxUSA is a popular alternative that offers a free federal return with e-file.

Our goal is to help you optimize your business and minimize your taxes. You can save up to $100 when you file with TaxSlayer! You get all forms, all credits, and all deductions for less than The Other Guys. Plus, you can deduct the cost of your TaxSlayer products and services from your federal tax refund and pay nothing out of pocket.

turbotax lena

If you earned income from a side hustle, you will need to claim it on a Schedule C. You can always do your taxes withCredit Karma Tax. If you’re looking for a cheap option for tax preparation, you’ve probably considered Intuit’s TurboTax software. For years, I used TurboTax when I was working a corporate job at Northrop Grumman. It was easy to use, affordable, fast, and more importantly, accurate. TurboTax has a funny new campaign to advertise its Free 2019 edition. It uses various parodies of film…a courtroom scene, an action movie credits scene, and my favorite, a stereotypically inspiring football story.

Terms and conditions may vary and are subject to change without notice. Get one-on-one guidance from our credentialed tax pros all year long. Our experts are standing by to answer any tax questions you may have, review your tax breaks like EITC, and give you tips on how to earn an even bigger refund next year. Live tax advice service is available for your toughest tax questions; fees may apply.

The economic impact of the pandemic has been challenging, with millions receiving unemployment. These funds offer a lifeline, but they’re not tax-free income. If you recently became a US citizen, are a citizen of multiple countries or work in the US under a visa, our team will analyze your scenario to assist and file the appropriate US returns. As your income rises, you may be surprised to see how your tax filings change. Growth is a theme we often see with our clients at EY TaxChat™.

When it’s time to file your tax returns, be on the lookout for a Form 1099-G, which reports the amount of unemployment benefits you received during the year. Your tax return preparer will need a copy to report it as income on your tax returns. We can prepare and file the necessary returns for you, including federal Schedules C, E and SE to report your business income and expenses, and ultimately calculate your self-employment tax. We stay current on tax laws to identify the deductions and credits applicable to you. Satisfaction Guaranteed — or you don’t pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

In 2020, a significant tax relief bill, the federal CARES Act was passed in response to the COVID-19 pandemic. If you have cryptocurrency transactions, or own a business that transacts using cryptocurrency, this information must be reported on your annual return.