Start in TurboTax Live and, as an optional upgrade, have your own dedicated expert or CPA prepare, sign, and file your return. You can also select the “Do my taxes for me” button at any time.
Please let us know so we can keep sharing the best possible information with other customers. Import prior-year data from TurboTax and other major brands of tax software.
Why Do People Call Turbotax Customer Support?
This phone number is TurboTax’s Best Phone Number because 109,458 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to include Return issue, Account access, Technical support, Tax Question, Complaint and other customer service issues. The TurboTax call center that you call into has employees from California, Texas and is open Mon-Fri 8am-5pm PST according to customers. It’s not always clear what is the best way to talk to TurboTax representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
If you’re not satisfied with your purchase and have not filed or printed your return, return it to Intuit within 60 days of purchase with your dated receipt for a full refund (excluding shipping & handling). GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
Another option is to try out TurboTax’s online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have. If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional. TurboTax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. Connect right on your screen with a live expert to discuss your taxes this year. They can even customize your experience so you only answer questions that apply to you and your situation.
If you’re not satisfied, return it within 60 days of shipment with your dated receipt for a full refund (excluding shipping & handling). If you’re not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a full refund.
- If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice.
- Live tax advice service is available for your toughest tax questions; fees may apply.
- This might include previous year’s tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
- They cannot mediate between you and the IRS or state tax authorities.
- You can deduct the cost from your federal refund when you’re ready to file.
We’ll find tax deductions and credits based on what we already know about you so you finish your taxes faster and get the maximum refund you deserve. Your expert will share your tax outcome with you and answer any questions. Then they’ll file your return and guarantee it’s done right. While is TurboTax’s best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TurboTax customers, is by calling their phone number for their Intuit Support department. Besides calling, the next favorite option for customers looking for help is via for Intuit Support. If you think this information is inaccurate or know of other ways to contact TurboTax please let us know so we can share with other customers.
Turbo, Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks of Intuit Inc. Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received. Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation.
What Is Gethuman’s Relationship To Turbotax?
We give our clients access to our professional CPAs and tax filers on a year-round basis, without the hourly cost. Our goal is to help you optimize your business and minimize your taxes.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice. This is TurboTax’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TurboTax agent.
This might include previous year’s tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern. You can deduct the cost from your federal refund when you’re ready to file. Conveniently deduct the cost of TurboTax PLUS from your federal tax refund before it is deposited into your bank account for no additional charge. Refund Transfer available via web browser only.
Turbotax’s Best Toll
You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.
Your expert will prepare your return from start to finish, making sure you get every deduction you qualify for. Tax Hive is not a financial planner, broker, investment advisor, or law firm. Professional services are fulfilled by appropriately licensed and registered service providers. Each personal financial situation is unique, and any information obtained using this website or its related services may not be appropriate for all individuals in all situations. Tax Hive, LLC (“Tax Hive”) is owned by Tax Hive Partners, LLC, a registered Certified Public Accounting tax advisory firm. Tax Hive sources a network of separately licensed service providers that specialize in helping small businesses optimize their business structures. Like a regular medical checkup, taking the opportunity to review your current tax plan is critical to your business health.
We’ll add a bonus 5% when you put some of your federal refund on an Amazon.com e-gift card. Purchase just about anything from Amazon.com, including gift cards to restaurants, Southwest Airlines, and Starbucks. With TurboTax Live, you can upgrade to Full Service any time. Start by snapping photos of your tax documents with your phone to upload them securely.
These staff members cannot provide personalized accounting, legal, business structure, or other tax advice. TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund. TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn’t surprising that TurboTax gets a lot of requests for customer support each and every day. Tax Hive is a leading source for business tax preparation, estate planning and asset protection.
Kevin O’Leary is a partner and strategic advisor for Tax Hive. We know that many business owners spend very little time with their tax accountant and in so doing bring on more risk of an audit. We believe in forward taxation planning because we don’t like doing taxes in the rearview mirror.
See turbotax.com for full terms and conditions. Stay organized and in control of your finances all year long when you save your tax-related documents in our secure TurboTax Vault. Store everything from tax forms to photos of your receipts all in one place. 24/7 online access to all the tax documents you have uploaded. Access is available through 10/15/2016 or as long as you are a paid TurboTax customer. Account executives, customer relationship management, and other personnel are not licensed service providers.
Get one-on-one guidance from our credentialed tax pros all year long. Our experts are standing by to answer any tax questions you may have, review your tax breaks like EITC, and give you tips on how to earn an even bigger refund next year. Live tax advice service is available for your toughest tax questions; fees may apply. Service, experience levels, hours of operation and availability vary and are subject to restriction and change without notice.
Access to your returns is available through 10/15/2016. Terms and conditions may vary and are subject to change without notice.
We’ve created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it. You may need to contact the manufacturer or use a different device with TurboTax products. While TurboTax does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for TurboTax is their customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.
Always know your tax returns are in a safe place that you can access whenever you need, like when applying for loans, student aid including FAFSA, or showing proof of income. Simply sign in to your TurboTax account from any device to view or print all of your completed TurboTax returns from our secure servers for 24/7 online access to ALL tax returns we have on file for you.