How Do I Change My Turbo Tax Product

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turbotax change product

Received a message from Turbo Tax indicating I did something right and have been unenrolled from Advantage. I tried to subscribe to a different product but all it seemed to do was enter me into the on line program. Guess I’m old fashioned but I want to download the program to my own computer. That doesn’t appear to be offered anymore Thank you to everyone who took the time to help me in this frustrating mission. If you have not paid for the TurboTax version you are currently using you may start over by using the Clear & Start option to change your version of TurboTax. You have to be signed onto your account and accessing the 2020 tax return to use the links provided. A reason you might want to clear and start over is if you think you’re in a higher-priced version of TurboTax and don’t need to be.

turbotax change product

After you click continue you’ll want to select that you do not want to include this and you’d like to Start For Free. If you are looking atTurboTax Federal Free Edition, keep in mind that this version is intended for taxpayers with very simple returns , for example first-time filers and students. How can I change the product I’m using to file? I selected self-employed but just have a w-2, but it is still billing me for self-employed.

Can I Change From One Turbo Tax Product To Another If I Already Started With One?

Exactly, Turbo Tax is designed to trap to enter paid version. And they provide all options but not for changing simple paid to Free version.

turbotax change product

How do I change the Turbo Tax program to a different option. Unfortunately, theTurboTax Free Editiononly handles simple returns with no additional schedules.

Sign in to TurboTax Online and open your return by clicking the orangeTake me to my returnbutton.

After November 4, only 2021 tax year products are available for pre-order in TurboTax Advantage. The 2020 version will be available for purchase atTurboTax.com.

You can do this as long as you have not paid for or registered your product yet. Satisfaction Guaranteed — or you don’t pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product. I’m ready to file, can I change the TurboTax product I’m using? I don’t want to pay for the Self-Employed version when I only have a tiny amount of that income.

I’ll just pay extra for something I don’t need. Well, I am not using On Line Turbo Tax and am not working on 2019. I’m using desk top and preparing for 2020. Nowhere in the helpful hints did it imply it applied only to on line. I have just wasted about two hours bouncing around the various TurboTax sites and all I am trying to do is change from TurboTax Advantage for 2020 since we are no longer self-employed. I was just trying to find what is the best alternative since there is no longer small business involved.

Turbotax Guarantees

This means your subscription has been canceled. Thanks for all the advise but none of it works. I have now given up trying to change the Turbo Tax product.

turbotax change product

You would think the company would somewhere provide an old fashioned telephone number. If you are not able to Clear & Start Over, you can abandon the return you’re already in and go to our Freedom Edition.

I Want To Change My Turbotax Product

It is a complete waste of my time now that I have added all of my information to the forms and didn’t want/need Live but see I’m going to be charged that fee. I THOUGHT I had the deluxe version but the website design, especially if you’re new to TurboTax is extremely challenging to navigate to check your product choices etc.

If you have any schedule other than earned income credit, you will not be able to use TurboTax Free Edition. To re-enroll,sign in with your existing loginand selectSign up now. Do this by November 4 if you want to pre-order the 2020 tax year product. Do this by November 4 if you want to pre-order the 2019 tax year product. Once all products have been removed, you’ll see theSign up nowbutton.

Ready To Try Turbotax?

After November 4, only 2020 tax year products are available for pre-order in TurboTax Advantage. The 2019 version will be available for purchase atTurboTax.com. Under this section is a hyperlink that says, “see other products”. If you start for free, and have information pulled in from last year, you’ll be upgraded to our PLUS Benefits program. You can avoid this by letting it run its course and clicking continue once everything is in.

  • In TurboTax Online, you can erase your return and start from scratch as long as you haven’t submitted payment, deducted the TurboTax fee from your refund, or registered.
  • Have a look below under Related Information for more details.
  • Select yes when asked are you sure you want to clear your return.
  • If you qualify to clear your return and start over, please follow the instructions below.
  • A deal was enacted with the IRS that restricted our government from offering us free filing services but requires Turbotax and services like it to offer free filing options.

If you’re signed in under last year’s login, once you clear and start over we’ll automatically transfer last year’s info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition does not include the year-over-year transfer feature. After your entries have been cleared out, we’ll prompt you to select a TurboTax product so you can start over from the very beginning. Turbotax is breaking the law and using manipulative web design to trap customers into paying for services they do not need. A deal was enacted with the IRS that restricted our government from offering us free filing services but requires Turbotax and services like it to offer free filing options. For that we need to start-over whole application from scratch wasting another a Day.

Click on Tax Tools on the left side of the program screen while working on the 2017 online tax return. I decided to switch online tax assistance programs this year to try out turbotax and accidentally clicked on the Live version, it appears, at some point.

You can downgrade using the clear and start over feature. However, you will be required to restart your return. Have a look below under Related Information for more details.